How it works

Last updated: March 2025

OldNock is a marketplace for secondhand fashion. Here's a quick overview of how buying and selling work.

For buyers

1. Browse and search — Find items by category, size, brand, or keyword. Use filters to narrow results.
2. View listings — Check photos, description, condition, and price. You can make an offer if the seller allows it.
3. Purchase — Pay through the platform when you buy. Payment is held until the item is delivered (or as per our buyer protection rules).
4. Receive your item — The seller ships to you. Track your order in the app. If there's an issue, use our dispute and support options.

For more detail, see Buying on OldNock.

For sellers

1. Create a listing — Add photos, description, condition, price, and delivery options. Follow our Community Guidelines.
2. Receive interest — Buyers can purchase or send offers. You can accept, decline, or counter offers.
3. Ship the item — Once paid, ship within the required time and add tracking. You may be eligible for seller protection when you follow the rules.
4. Get paid — Funds are released according to our payout policy (e.g. after delivery or after a protection period).

For more detail, see Selling on OldNock.

Trust and safety

We provide reporting, moderation, and buyer/seller protections to keep the marketplace safe. See Trust and Safety for more.